FAQs

What is the minimum term for the subscription?

Minimum term for the subscription is two order cycles. You can not cancel your subscription until you complete your minimum period. This is simply to make sure that you are getting the best service possible. for an example: If you order 3 items to be delivered every fortnight and you can cancel your subscription after you receive your second package.

Can I amend my order?

Yes. You can amend your order as many times you like. There is no minimum term for that..

Do you offer the subscription outside the UK mainland?

No. Unfortunately we are only covering the UK mainland at the moment.

Is there a minimum spend limit on the subscription?

No. You can order even just one product if you want as long as they are available on the subscription..

What if I purchase something by mistake and need to cancel my order?

Get in touch with us as soon as possible via sales@ceylon35.co.uk and we will help you to change your order. Also, see our terms and condition regarding wrong orders